At BM68, we believe online gaming should be an enjoyable source of entertainment — not a cause of stress or hardship. We provide the tools, information, and support you need to play wisely and responsibly.
This is the most fundamental principle of responsible gaming — a simple idea that carries real depth. When you log in to bm68 to play your favourite slots, enjoy a live sports match, or try your luck at a Live Casino table, it should feel like fun entertainment, not an obligation or a way to solve financial problems.
Bm68 takes a proactive approach to this issue. We do not simply set an age-18 requirement and stop there. We make real investments in systems, tools, and a team that help our members identify early warning signs and take action before things become more serious.
Gambling addiction is a real mental health issue that can affect anyone — regardless of education level, income, or background. In Malaysia, it remains a topic that is rarely discussed openly, and bm68 wants to gradually change that culture by providing honest and easily accessible information.
All bm68 responsible gaming tools can be activated directly from your account — no need to contact anyone, no questions asked, and effective immediately. Your privacy is fully protected.
Set a budget limit before you start playing and stick to it.
Treat money spent on gaming as an entertainment cost, not an investment.
Take regular breaks — avoid playing for more than 1–2 hours in a row.
Do not play when you are stressed, angry, or in an emotionally unstable state.
Do not try to "get revenge" on losses by betting bigger.
Balance your gaming time with social activities and other hobbies in your life.
Controls at your fingertips — activate anytime from your account settings
Set the maximum amount you can deposit per day or per week. Once this limit is reached, any new deposit attempts will be automatically blocked until the limit period resets. Changes to reduce your limit take effect immediately; changes to increase your limit require a 24-hour waiting period.
Limit the amount of time you can spend on the bm68 platform each day. Once the time limit is reached, the system will send a notification and log you out automatically. This helps you maintain a healthy balance between entertainment and your other daily responsibilities.
Choose to take a break from the bm68 platform for 24 hours, 48 hours, 72 hours, or a full week. During this period, you will not be able to log in to your account. This is especially useful if you feel you need to pause and clear your head.
If you need a longer break, the temporary self-exclusion option lets you block access to your bm68 account for 1 month, 3 months, or 6 months. This option cannot be cancelled before the set period ends.
For those who need a complete stop, the permanent self-exclusion option will close your account permanently and block all future registration attempts. Any real money balance in the account will be returned before the closure is processed.
Set the maximum amount you are willing to lose per day or per week. Once this loss limit is reached, gaming access will be temporarily blocked for the relevant period. This is a highly effective tool for managing your gaming budget.
To activate any of the tools above, log in to your bm68 account and go to the Account Settings > Responsible Gaming, or contact our support team via 24/7 live chat.
If you recognise three or more of the following signs in yourself, it is time to stop and seek help
You often play longer or spend more than you originally planned.
You play to escape stress, boredom, or emotional problems in daily life.
You try to hide your gaming habits from family members or close friends.
You borrow money or sell belongings to fund your gaming.
You feel restless, irritable, or anxious when unable to play for even a short period.
You keep playing to try to "win back" money you have lost, often adding to your losses.
Online gaming has affected your relationships with family, work, or other responsibilities.
Simple steps to start protecting yourself today
Open the bm68.pro app or website and log in with your username and password as usual.
Click the profile icon in the top right corner and select "Account Settings" from the menu that appears.
In your account settings, select the "Responsible Gaming" tab to view all available protection tools.
Choose the tool you want to activate — deposit limit, time limit, loss limit, cooling-off period, or self-exclusion — and set your desired value.
Confirm your selection. Your chosen limit takes effect immediately. You will receive a confirmation via your registered email.
If you are facing difficulties or need immediate assistance, the bm68 live chat support team is available to help you 24 hours a day, 7 days a week.
Check for yourself where you stand on this spectrum
Play with entertainment funds you can set aside without affecting your daily needs.
Accept losses as part of the gaming experience without feeling overly discouraged.
Able to stop playing easily once a set time limit or spending limit is reached.
Gaming activity does not affect your work, family, or social relationships.
You openly discuss your gaming habits with someone you trust.
Gaming is one of many entertainment activities in your life.
Money used for gaming has started affecting your ability to pay bills or meet basic needs.
You cannot stop playing even when you have genuinely intended to do so.
You lie about how much time or money you spend on gaming.
Your loved ones have started expressing concern about your gaming habits.
You use loans or credit cards solely for the purpose of gaming.
Gaming is the only thing that gives you a sense of fun or relief from stress.
Remember: Asking for help is a sign of strength, not weakness. If you recognise warning signs in yourself, do not wait for the situation to get worse. Contact the bm68 team or visit the available help resources to get the support you need.
Answers to the most frequently asked questions on this topic
You don't have to go through this alone — help is here
Our trained support team is available 24/7. Contact us to activate protection tools or simply to talk.
Available 24/7Email our team for assistance with responsible gaming. We will respond within 24 business hours.
[email protected]For more serious concerns, we encourage you to seek help from a qualified counsellor or mental health professional in Malaysia.
Professional HelpOnline games such as slots, sports, fish shooting, and live casino at bm68 are designed for entertainment — not as a reliable way to make money or solve financial problems. The house (platform) always holds a long-term mathematical advantage in all casino games, and this is an important fact to understand before playing.
BM68 does not encourage the use of loans or money intended for living expenses for gaming. If you or someone you know is struggling with financial difficulties due to gambling, please seek help immediately. It is much easier to address the problem at an early stage than to wait until the situation worsens.
Register a bm68 account and activate your responsible gaming tools from day one. Over 500,000 Malaysian members play with us safely every day.
Must be 18 years of age or older. Only play with money you can afford to set aside.