Personal Data Protection

BM68 Privacy Policy – Member Personal Data Protection bm68.pro

At BM68, your privacy is not merely a legal obligation — it is our most fundamental commitment. This document clearly explains how we collect, use, store, and protect your personal information.

Updated: 1 January 2026  |  Effective immediately

Bm68 Privacy Commitment

Six core principles that guide how we handle your personal data

256-bit SSL Encryption

All data transmitted between your device and bm68's servers is protected with 256-bit SSL encryption — the same standard used by major banks in Malaysia. No third party can intercept or read your data in transit.

Secure Data Storage

Personal data is stored on servers protected by multi-layered access controls. Only authorised personnel have access to sensitive information, and all access is logged for audit purposes.

Full User Control

You have the right to access, correct, and in certain cases request the deletion of your personal data. Contact the bm68 support team to submit any requests relating to your personal data.

No Data Sales

BM68 does not sell, rent, or trade members' personal data to any third party for marketing purposes. Your data belongs to you — we only use it for the purposes stated in this policy.

Minimum Data Usage

We only collect information that is strictly necessary to operate bm68's services safely and effectively. No excess data is collected for unclear or speculative purposes.

Breach Notification

In the event of any data security breach affecting your personal information, bm68 will notify you within a reasonable timeframe and take immediate remedial action.

1. Introduction

Welcome to the BM68 Privacy Policy. This document is prepared by the management of the bm68 platform ("BM68", "we") to transparently and honestly explain how we handle your personal information.

BM68 takes our responsibilities under applicable data protection laws seriously, including Malaysia's Personal Data Protection Act 2010 (PDPA). We are committed to ensuring that all data entrusted to us is handled with full accountability, transparency, and security.

By registering or using bm68's services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the platform immediately.

This Privacy Policy is to be read together with Terms and Conditions bm68 and together form the complete agreement between you and our platform.

2. Types of Data We Collect

BM68 collects several categories of personal data depending on how you interact with our platform:

Data Category Example Information Status
Identity Information Full name, date of birth, identification card number Mandatory
Contact Information Email address, phone number Mandatory
Financial Information Bank account number, deposit & withdrawal transaction history Mandatory
KYC Documents Copy of national ID, passport, or identity verification documents For Withdrawals
Usage Data IP address, device type, browser, pages visited, activity logs Automatic
Location Data General location based on IP address Automatic
Communication Data Live chat conversation records, support emails Preferences

3. How We Collect Data

Your personal data is collected through several channels when you interact with bm68:

  • Account registration: Information you provide during registration, such as your name, email, phone number, and date of birth.
  • KYC verification: Identity verification documents you upload for account verification purposes prior to your first withdrawal.
  • Financial transactions: Details collected automatically when you make a deposit or withdrawal via supported payment methods.
  • Platform usage: Technical data collected automatically, including IP address, device information, login records, and gaming activity.
  • Customer support interactions: Records of your communications with the bm68 support team via live chat or email.
  • Cookies and similar technologies: Session data and preferences collected via cookies when you browse the bm68 platform.

BM68 does not collect data from third-party sources without your consent, except where required for identity verification and fraud prevention purposes.

4. Purpose of Data Use

BM68 uses your personal data solely for the following purposes:

  • Account management: To create, verify, and manage your bm68 account.
  • Transaction processing: To securely and accurately process deposits, withdrawals, and any financial activity in your account.
  • Identity verification (KYC): To verify that users are who they claim to be and to meet applicable legal requirements.
  • Security & fraud prevention: To detect and prevent fraudulent activity, money laundering, and unauthorized use of the platform.
  • Customer support: To provide effective assistance whenever you need help.
  • Legal compliance: To comply with legal obligations and regulations applicable to the platform's operations.
  • Platform improvements: To analyze usage patterns for the purpose of improving the overall user experience.
  • Service communications: To send important notifications related to your account, transactions, and policy changes — not for marketing without your consent.

BM68 will not use your personal data for third-party marketing purposes or sell it to external advertisers without your explicit consent.

5. Sharing Data with Third Parties

BM68 does not sell, rent, or share your personal data with third parties for marketing purposes. However, there are limited situations where we may need to share certain data:

  • Payment service providers: Transaction information required to process your deposits and withdrawals via DuitNow, FPX, eWallet, and other supported methods.
  • Game providers: Game session data required to run games from providers such as Pragmatic Play, PG Soft, and others — limited strictly to what is necessary.
  • Legal authorities: If required by law or court order, bm68 may be obligated to disclose certain information to the relevant authorities.
  • Fraud prevention services: Limited data for verification and fraud detection purposes through trusted third-party security systems.

All third parties we work with are bound by strict data confidentiality agreements and are not permitted to use your data for any purpose other than what has been specified.

6. Data Storage & Security

BM68 implements comprehensive technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse:

  • 256-bit SSL encryption for all data transmitted over the network.
  • Encryption of sensitive data at rest within our databases.
  • Multi-factor access control for internal systems.
  • 24/7 security monitoring by bm68's IT security team.
  • Regular security audits by independent parties.
  • Privacy and data security training for all bm68 staff.

Retention Period: We retain your personal data for as long as your account is active and for any additional period required by law (typically 7 years after account closure for financial records). Data that is no longer needed will be securely deleted or anonymised.

Bm68 servers are protected by industry-grade firewalls and an intrusion detection system (IDS) that operates around the clock to safeguard the integrity of your data.

7. Cookies & Tracking Technologies

The bm68 platform uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login authentication and session security. These cookies cannot be disabled.
  • Performance Cookies: Collecting information on how visitors use our platform for improvement purposes — this data is aggregated and does not identify individuals.
  • Functional Cookies: Remembering your preferences such as language, display settings, and other options for a smoother experience.

You can manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the bm68 platform and your gaming experience.

8. Your Rights Regarding Personal Data

As a bm68 member, you have the following rights regarding your personal data that we hold:

Right to Access

You have the right to request a copy of the personal data we hold about you at any time.

Right to Rectification

You may request that we correct any personal data that is inaccurate or incomplete.

Right to Erasure

In certain cases, you may request the deletion of your personal data, subject to our legal obligations.

Right to Object

You have the right to object to the processing of your data for certain purposes where permitted by law.

To exercise any of the above rights, please contact the bm68 support team via live chat or email. We will process your request within 30 business days.

9. Children's Privacy

Bm68 services are exclusively for individuals aged 18 years and above only. We do not intentionally collect, store, or process personal data from individuals under the age of 18.

If you believe that someone under the age of 18 has submitted personal data to bm68, please contact us immediately. We will take prompt steps to remove that information from our records.

BM68 performs age verification during the KYC process to ensure compliance with this minimum age requirement. Accounts found to have been registered by underage individuals will be closed immediately.

10. Changes to This Privacy Policy

BM68 reserves the right to update or modify this Privacy Policy at any time. When significant changes are made, we will take the following steps to notify you:

  • Displaying a prominent notice on the platform's home page for a minimum of 7 days.
  • Sending notifications to your registered email for significant changes.
  • Updating the "Last Updated" date at the top of this page.

Continued use of the bm68 platform after changes are published will be considered acceptance of the updated policy. It is your responsibility to review this page periodically.

11. Contact Us About Privacy

If you have any questions, concerns, or complaints regarding how bm68 handles your personal data, we strongly encourage you to contact us:

  • Live Chat: Available 24/7 directly from the bm68 platform — the fastest way to get a response.
  • Email: [email protected] — for privacy inquiries requiring more detailed handling.

We are committed to responding to all privacy-related inquiries within 3 business days. For more complex matters such as data deletion requests, resolution may take up to 30 business days.

You may also read Terms and Conditions and page Responsible Gaming to learn more about your rights and responsibilities as a bm68 member.

Your Data Is Safe — Ready to Get Started?

Your privacy and security are bm68's top priority. Register today and enjoy a safe gaming experience alongside over 500,000 Malaysian members who have already trusted us.

Must be 18 years of age or older. Please play responsibly.

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